Activity: A664 - Investigate and Diagnose Problem
DescriptionWorkflowRolesWork Products
CollapseWork Product Breakdown  
Breakdown ElementModel InfoEntry StateExit StateDeliverableTypePlannedMultiple OccurrencesOptional
  
Configuration Information
Mandatory Input   Work Product   
  
Configuration Information Request
Output   Work Product   
  
Known Error
Output   Work Product   
  
Operational Documentation
Mandatory Input   Work Product   
  
Problem
Mandatory Input,Output   Work ProductYes  
  
Problem Analysis
    Work ProductYes  
  
Problems and Known Errors
Mandatory Input,Optional Input   Work ProductYes  
  
Service Outage Analysis
Mandatory Input   Work Product   
  
Stakeholder Notification
Output   Work Product   
  
Supplier Product and Service Information
Mandatory Input   Work Product